Viva Aerobus Baggage Policy 2026: Carry-On Size, Fees, Pets

The limit is 22 x 16 x 10 inches (56 x 41 x 25 cm), and Viva Aerobus counts wheels and handles in that measurement. The bag goes in the overhead bin. A Switch carry-on can weigh 22 lb (10 kg), while Smart fares or paid extra weight allow 33 lb (15 kg). Anything over the size or weight limit has to be checked and paid for.

On Switch you pick the carry-on or a checked bag at booking, so the carry-on is only included if you chose it.

Each passenger gets one personal item up to 18 x 14 x 8 inches (46 x 36 x 20 cm), on every fare including Zero. It has to fit under the seat in front of you, and Viva lists a handbag, laptop case or backpack as examples. The personal item rules give dimensions only, with no separate weight limit.

Yes. 22 lb (10 kg) is the carry-on cap on Switch, and 33 lb (15 kg) applies on Smart or when you buy added weight. A carry-on that runs over the weight or the 22 x 16 x 10 in size must be checked, and you pay the checked bag charge. Because the cap depends on the fare, look at which fare your booking shows before you pack.

One personal item comes with every Viva Aerobus fare. Switch lets you choose a 22 lb (10 kg) carry-on or a 33 lb (15 kg) checked bag, and Smart covers a 33 lb (15 kg) carry-on plus a 55 lb (25 kg) checked bag. The entry fare, Zero, includes only the personal item, so a carry-on there is an add-on priced during booking. An Extra combo still has its own official page.

Checked bag fees are not published as fixed amounts. Viva Aerobus prices extra pieces and extra weight when you select them during booking, or later under My booking, on any fare. Switch and Smart already include one checked bag, at 33 lb (15 kg) and 55 lb (25 kg), and any bag can be topped up to 70 lb (32 kg) for a charge.

Each checked bag can measure up to 62 linear inches (157 cm), handles and wheels included. The weight limit is 33 lb (15 kg) on Switch and 55 lb (25 kg) on Smart, and paid extra weight can take any bag to 70 lb (32 kg). Viva wants bags checked 2 hours before domestic flights and 3 hours before international ones, and check-in closes 70 minutes before departure.

Overweight charges are not published as fixed amounts; you buy extra weight during booking or under My booking, up to 70 lb (32 kg) per bag. A bag over 62 linear inches (157 cm) falls outside the standard checked size, so oversized gear such as surfboards goes under Viva's special equipment rules with its own charge.

Yes: small dogs and cats can fly in the cabin in a carrier of about 18 x 14 x 8 in (46 x 36 x 20 cm), with pet and carrier together up to about 22 lb (10 kg). The fee runs about MXN 1,500 per pet per domestic flight and is paid when you add the pet. Viva describes itself as the Mexican airline with the most space for pets.

Yes, Viva Aerobus carries musical instruments and sports gear such as guitars and surfboards under a separate special equipment policy. Firearms and ammunition are accepted only in checked baggage on domestic flights and must meet Viva's transport requirements. Items over 62 linear inches (157 cm) are priced under the special equipment rules rather than as a standard bag.

You have 15 days on domestic routes and 21 days on international routes to report damaged baggage. Tell airport staff on arrival, or file online through Viva's mybag.aero platform or by email to [email protected]. A case number follows by email, and Viva aims to reply within 72 hours. Damaged bags are repaired, replaced or refunded with an electronic voucher.